Officials at St. Joseph’s Charlton Campus are now able to see what beds are available and when, in real time with the tap of a finger, thanks to a new app on an iPad.
“We are using innovation and technology to help staff work in a more efficient manner so that we can use our health-care dollars in the most efficient way possible,” said Michelle Joyner, manager of patient flow for St. Joseph’s Healthcare. [Read More…]
When St. Mary’s General Hospital started posting current emergency room wait times online, it expected patients with less-serious problems to come when the department wasn’t as busy.
What they discovered in the year since the site’s launch in April 2012 is that substantially fewer patients are coming to emergency for care.
Meanwhile, Waterloo Region’s other two hospitals were not seeing a similar drop, nor was there a rise in less-sick patients coming in. [Read More…]
A year into Ontario’s first experiment with an online real-time emergency room wait time calculator, St. Mary’s General Hospital in Kitchener discovered a remarkable result.
“We had expected to see people would adjust their arrival times,” said Don Shilton, president of St. Mary’s. “What we’ve actually seen is that a number of them have decided not to.” [Read More…]
As a complex, multidisciplinary care facility serving the sprawling Windsor-Essex and Chatham-Kent regions of southwestern Ontario, Hôtel-Dieu Grace Hospital (HDGH) in Windsor is the central force behind the district’s critical-care services in cardiology, neurosurgery, geriatrics and trauma management. [Read More…]
Waterloo Region Record – It’s no secret to health care workers or patients that wait times at local emergency rooms can be incredibly long and are far from meeting provincial targets. From patients with non-emergency medical problems to delays in accessing medical test results, officials at the Waterloo Wellington Local Health Integration Network say there are many reasons why the region’s emergency rooms appear to be overflowing. [Read More…]
KITCHENER, Ont. – Patients at St. Mary’s General Hospital in Kitchener are the first in Ontario with access to real-time online estimates for emergency department wait times, thanks to a sophisticated proprietary application developed by Oculys, a health informatics firm located in the Waterloo Region. The tool provides helpful information for patients who have discretion over when and where to seek medical treatment. It was developed based on extensive research on emergency department patient flows, and can be adapted to suit any hospital’s needs.
Global News Toronto – Video Report Focus on the Oculys Wait Time online solution
“The only thing worse than going to the Emergency Room is having to wait when you get there…” [Read More…]
WINDSOR, Ont. — Beds are a hot commodity in Windsor’s hospitals so to avoid letting any sit empty, staff at Hôtel-Dieu Grace are taking matters into their own hands — literally. New mobile software lets hospital staff see in real time on their smartphones how many patients are waiting for beds and how many beds are freeing up. “In the first little bit it’s already made a difference,” said Shelley Cole, the manager of patient flow at the hospital, adding that in just a week, the software has helped speed up admissions from the emergency room into the upstairs in-patient units.
National Post – Patients who log on to the website for Calgary’s hospitals are offered a surprising choice these days: wait times for four emergency departments across the city, posted automatically, 24/7 in “real time.” A hospital in the Southern Ontario city of Kitchener has just become the first in that province to launch its own, enhanced version of the same idea, amid predictions the consumer-oriented service will soon spread throughout the health-care system. A smartphone app for the Kitchener facility is coming soon.